Customer Service
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Please Note: Out of an abundance of caution to protect our employees and prevent the spread of the Coronavirus (COVID-19), we are working remotely. Please email us or leave a detailed voicemail with your name and order information and we will return your call.
We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below.
Phone: 877-917-PETS (7387)
Email: customerservice@neaterpets.com
Hours: Monday – Friday, 9am-5pm
Neater Pet Brands
2 Great Valley Parkway
Suite 100
Malvern, PA 19355